Shipping policy

Shipping Policy

Thank you for shopping at Innantiauto! We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below before placing your order.

Shipping Locations

At this time, Innantiauto ships exclusively within the United States. We currently do not offer international shipping.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

  • During sales, holidays, or peak shopping seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery within the United States:

  • Standard Shipping: 7–12 business days

Please note that delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.

Shipping Rates

  • FREE Standard Shipping on all orders over $70.

  • Shipping charges for orders under $70 are Flat rate 4.99$

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become available after shipment.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase. Innantiauto is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided during checkout.

If you need to update your shipping address, please contact us as soon as possible. We can only make changes before your order has been shipped.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time or appears to be lost, please contact our customer support. We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the shipping packaging (if applicable)

We will review your claim and provide a replacement or refund if appropriate.

Returned Packages

If a package is returned to us due to an incorrect shipping address, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the order can be reshipped.

Contact Us

If you have any questions about shipping or your order, please visit our Contact Us page or email our customer support team. We aim to respond to all inquiries within 24–48 business hours.